Field Service Engineer

Field Service Engineer

Location: Europe / Diegem - remote

Duration of the contract: Dec 31, 2026 (possible extension)

Hours per week: 40

Imagine your next project shaping the future of heart rhythm management by ensuring the heartbeat of our most advanced diagnostic technology never skips a beat.

Johnson & Johnson is seeking a motivated and technically skilled Field Service Engineer (m/f/d) to join our Electrophysiology Division, based in Diegem, Belgium. As a global leader in heart rhythm management, we offer the opportunity to make a meaningful impact on healthcare while working with advanced medical technologies.

In this role, you will be responsible for the installation, servicing, and repair of highly sophisticated systems. You will work directly with customers, both on-site and remotely, to resolve technical issues, ensure system reliability, and build strong, long-term relationships.

roles and responsibilities 

You will be responsible for the technical lifecycle of our 3D cardiac mapping and electrophysiology systems.

This will involve:

• Install, upgrade, maintain, and repair advanced medical systems used for 3D cardiac mapping and electrophysiology procedures.

• Independently manage your service territory (Diegem and Europe), including planning and prioritizing weekly activities.

• Diagnosing and resolving equipment malfunctions promptly and effectively.

• Travel extensively within the assigned region and occasionally across Europe, including on short notice.

• Drive customer satisfaction through regular performance reviews, complaint analysis, and continuous improvement initiatives.

• Accurately document service activities in the Service Management System.

• Communicate technical issues, risks, and improvement opportunities to management.

• Adhere strictly to company health, safety, and environmental standards.

how to succeed 

We are looking for a technically proficient communicator who thrives in high-stakes clinical environments and values precision.

You will also bring:

• Bachelor’s degree or equivalent experience in Biomedical, Electrical, Electronics, or Computer Engineering.

• Valid driver’s license.

• Proficiency with standard test equipment (e.g., digital multimeter, safety tester).

• Excellent written and verbal communication skills in English. Fluency or strong proficiency in French is a huge advantage.

• Ability to work flexible hours, including weekends and off-hours, when required.

• Previous experience in field service or the medical device industry is preferred.

• Strong organizational and problem-solving skills.

• Physically able to lift and move equipment up to 35 kg, with frequent standing and bending.

• Strong commitment to safety and quality standards.

benefits 

This role offers a very competitive hourly rate. This contract will run for Dec 31, 2026.

you are welcome here 

Johnson & Johnson is working to create an inclusive environment where diverse backgrounds, perspectives, and experiences are valued and each and every one of our people feels that they belong and can reach their potential. No matter who they are.

about Johnson & Johnson MedTech 

At Johnson & Johnson MedTech, we unleash diverse healthcare expertise, purposeful technology, and a passion for people to transform the future of medical intervention and empower everyone to live their best life possible. For more than a century, we have driven breakthrough scientific innovation to address unmet needs and reimagine health. In surgery, orthopaedics, vision, and interventional solutions, we continue to help save lives and create a future where healthcare solutions are smarter, less invasive, and more personalised.

application process 

We are looking to process the first round of applications within the next 2 working days. We do not accept applications via email.

Diversity, Equity & Inclusion 

For more than 130 years, diversity, equity & inclusion (DEI) have been part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Our commitment to respect the dignity and diversity of all is embedded in our Credo.

We know that the success of our business depends on having the best talent in a workforce that reflects the diverse markets we serve around the world and an inclusive culture that values different perspectives and life experiences. That is why we are working to create an inclusive environment where diverse backgrounds, perspectives and experiences are valued and each one of our people feels that they belong and can reach their potential. No matter who they are. Diversity, Equity & Inclusion at Johnson & Johnson means “You Belong”.