Randstad, as the EMEA Johnson & Johnson talent acquisition partner, is responsible for finding and contracting talent for the contingent roles at Johnson & Johnson. If you are selected for a role you will be engaged or employed by one of the Randstad recruitment companies in EMEA and will not be an employee of Johnson & Johnson.

Johnson & Johnson

Business Change Manager (Fleet Manager)

Posted Jul 15, 2020
Job ID: JJJP00002737
High Wycombe
9 months
(Sep 1, 2020 - May 31, 2021)
37 hrs/week
Payrate range

J&J have an exciting opportunity for a Business Change Manager to manage

optimal delivery of fleet services to over 3,000 company car drivers for J&J in the key markets UK, Belgium and the Netherlands. For this role it is essential to connect well with internal key senior stakeholders. The role also manages a few strategically important change programs across the cluster. We are looking for a strong and motivated candidate to cover this exciting role on a temporary basis to assure business continuity and continue the ongoing change journey. We need somebody experienced with the ability to pick responsibilities up quickly and enable a smooth transition from the incumbent.

What will a Business Change Manager do ?

  • Manage J&J fleets in the UK, Belgium and the Netherlands from a strategic perspective, taking final accountability for fleet service delivery within these countries
  • Act as main contact for leadership in the mentioned countries on fleet related topics, facilitating key stakeholder engagement and alignment
  • Manage driver satisfaction through a continuous improvement cycle
  • Ensure tight cost control and support delivery of savings
  • Simplify and harmonize fleet management processes
  • Implement fleet management service provider transitions
  • Ensure compliance with fleet, transport and other relevant national and international regulations
  • Manage operational fleet related tasks as they occur


In scope:

  • J&J UK cross-sector company car fleet (about 1,000 cars) incl. grey fleet, i.e. employees choosing cash allowance
  • Janssen Ireland company car fleet (about 40 cars)
  • J&J Belgium cross sector company car fleet (about 1,900 cars)
  • J&J Netherlands cross-sector company car fleet (about 500 cars)


Out of scope:

  • Fleet procurement incl. contracting (Category Manager)
  • Direct driver contact (preferred fleet management service provider in each country)
  • SAFE Fleet (SAFE Fleet Manager)


Key interactions

  • Country Fleet Governance Boards (Managing Directors, Finance Directors, HR Directors, supplier representative)
  • Country Fleet Management Teams (Category Manager, HR and Finance partners, supplier representative)
  • Fleet management service providers (both leadership and account management / operations teams)
  • EMEA Senior Fleet Manager
  • Global Category Fleet Director
  • Other country/cluster Fleet Managers
  • Finance
  • HR and Compensation/Benefits
  • SAFE Fleet Managers


What does the ideal candidate look like?

  • Highly skilled in implementation and administration of large projects and associated change management and operational monitoring
  • Fleet industry experience
  • Supplier management skills
  • Ability to navigate with ease within a complex global corporate environment
  • Outstanding communication skills
  • Excellent stakeholder engagement and management skills
  • Ability to effectively influence and negotiate with senior stakeholders
  • Leading without authority
  • Comfortable working with and leading remote teams across sectors and countries
  • High level of ethical standards
  • Big picture orientation and attention to detail with the ability to zoom in/out
  • Strategic thinking
  • Ability to manage, monitor and review performance standards in order to meet targets
  • Strong business process reengineering skills
  • Strong problem solving and risk management skills
  • Competent IT skills including MS Office
  • Proficiency in English


  • Multi-country experience

Experience within the healthcare / medical device / pharmaceutical industry

If you think this role is for you please apply through the link given or feel free to contact me .

At Johnson & Johnson, we believe good health is the foundation of vibrant lives, thriving communities and forward progress. That’s why for more than 130 years, we have aimed to keep people well at every age and every stage of life. Today, as the world’s largest and most broadly based healthcare company, we are committed to using our reach and size for good. We strive to improve access and affordability, create healthier communities, and put a healthy mind, body and environment within reach of everyone, everywhere. Every day, our more than 130,000 employees across the world are blending heart, science and ingenuity to profoundly change the trajectory of health for humanity.

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