Laboratory Systems Support Engineer

Laboratory Systems Support Engineer

Location: Ringaskiddy, Cork

Working mode: On-site

Duration: 12 months

Hours: Full-time/39 hours per week

Pay rate range: Competitive hourly rate (PAYE, Umbrella and Ltd options available)

Janssen Science Ireland is seeking a highly motivated and detail-oriented Lab Systems Support Engineer to join our Quality Control team. The Lab Systems Support Engineer will play a crucial role in ensuring reliability and compliance of Laboratory Systems. The Lab System support engineer will be responsible for managing the day to day issues that arise on the validated Analytical Laboratory Systems.

The successful candidate will be part of the Quality Control Lab Services Team which will maintain the incident ticket queue and manage & resolve issues as they arise in a timely manner. Experience in the support of IT applications is required.

Responsibilities:

• Support, Maintenance and User Administration of local Laboratory applications which will include Periodic System Reviews and System Audit Trail Reviews.

• Provide front line support (level 1) to labs. Troubleshoot system errors and collaborate with vendor/global teams for resolution.

• Act as main point of contact on site for Laboratory System Helpdesk which will include interacting with the Global system teams or system vendors on various system issues.

• Providing appropriate system access to vendors.

• Support system content deployment and end user training.

• Recognising the importance of the quality control function in pharmaceutical production, the Lab System Support Engineer should display a high level of integrity in the performance of his/her work.

• Should be capable of relating well to other people, both within and outside of the laboratory area.

Qualifications/Skills

• Bachelor's degree in an IT or scientific field (e.g., Chemistry, Biology, Business Information Systems).

• Minimum of 2-3 years of experience in a similar role in the pharmaceutical or biotechnology industry.

• Experience of supporting QC laboratory systems is preferred but not essential. Eg. LIMS

• Strong problem-solving skills.

• Excellent communication and interpersonal skills are essential.

• Excellent organizational and prioritization skills

• Ability to work well both independently and in a team environment.

• Ability and flexibility to perform all other job-related and ad-hoc duties as required.

benefits

This role offers a very competitive hourly rate. This contract will run for 12 months and has a strong chance of extension. 

you are welcome here

Johnson & Johnson Innovative Medicine is working to create an inclusive environment where diverse backgrounds, perspectives, and experiences are valued and each and every one of our people feels that they belong and can reach their potential. No matter who they are.

about Johnson & Johnson Innovative Medicine

Patients inform and inspire our science-based innovations, which continue to change and save lives. Applying rigorous science and compassion, we confidently address some of the most complex diseases of our time and unlock the potential medicines of tomorrow.

Our diverse portfolio spans multiple therapeutic areas — Oncology, Immunology, Neuroscience, Cardiovascular, Pulmonary Hypertension, and Retina.

We are continuously working to develop treatments, aspiring to find cures, pioneering the path from lab to life, and championing patients every step of the way.

Janssen UK: https://www.janssen.com/uk/

Janssen Ireland: https://www.janssen.com/ireland/

application process

We are looking to process the first round of applications within the next 2 working days.

We do not accept applications via email. The pay rate for this role will depend on how you are paid. PAYE, LTD & Umbrella options are available. 

questions

If you would like some additional information about the role please contact:  sara.marsalo@randstadsourceright.co.uk

Diversity, Equity & Inclusion

For more than 130 years, diversity, equity & inclusion (DEI) have been part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Our commitment to respect the dignity and diversity of all is embedded in our Credo.

We know that the success of our business depends on having the best talent in a workforce that reflects the diverse markets we serve around the world and an inclusive culture that values different perspectives and life experiences. That is why we are working to create an inclusive environment where diverse backgrounds, perspectives and experiences are valued and each one of our people feels that they belong and can reach their potential. No matter who they are. Diversity, Equity & Inclusion at Johnson & Johnson means “You Belong”.