Pricing Operations Executive

Pricing Operations Executive

Starting as a 6-month contract

£18-24 per hour

Responsibilities:

• Work with finance and key business stakeholders on SOP for 3rd party validation process to drive improvements
• Work with Patient Programme Vendor Manager on contract review of T&Cs based on identified process improvements above (alignment between T&Cs and process)
• Support the team in processing of all rebate types in i-rebate – as and when required
• Monitor the Commercial Inbox and help deal with customer queries - payment chasing or signpost to appropriate colleague or department
• Devolved nations - PAS schemes
• Help deal with backlog of missing claims for devolved nations
• Develop an improved governance process for future processing
• Support the NI SKU change process (company pricing grid update) and potentially UAT testing
• Support the finance team on preparing for monthly accruals
• Support the team on an internal or external audits as and when required
• Longer term consideration - support on a project for the transformation of rebate process. Goal is to develop a process map, end-to-end, with swim lanes defining roles and responsibilities for the different types of rebates, identifying simplification opportunities, efficiencies and/or other solutions (consideration for external vendor support) to drive improvements in our current process

Essential technical knowledge, skills and experience:

• Background - Customer services / Operations / Finance
• Degree Educated
• Strong communication skills essential for both internal and external stakeholder management
• Experience working on process and operations and some experience driving improvements preferred
• Operational, intricacies of medicine, different industries would require services. 
• Self-motivated, committed to collaborative working
• The ability to make sound judgments, demonstrating Credo values
• Microsoft Office with good Excel skills
• Attention to detail