Senior Field Engineer

Johnson & Johnson Worksense (via Randstad Sourceright) is responsible for finding, engaging and contracting talent for the Johnson & Johnson contingent workforce.

We are currently looking for Senior Field Enginner to join our contingent workforce in Neuchatel. This will be a contract opportunity for one year 

with possible extention.

Key features of the role:

• Languages: French + English
• Location: Neuchatel
• Proven track of record in Infrastructure Maintenance and Development
• Ability to show dynamism in a collaborative environment and to coach younger colleagues
• Minimum BA in computer science or professional education
• Around 5 years of experience in a similar role
• Minimum BA in computer science or professional education
• Around 5 years of experience in a similar role

Main Tasks:

• Overall L2/L3 support for infrastructure systems in a regulated environment (including coordination with 3rd parties vendors)
• Periodical maintenance of systems
• Support documentation
• Incident management (including coordination between various global JJT teams)
• Change management
• Maintenance contract management

Other tasks:

• Performs basic analysis, design, implementation and maintenance activities
• Interfaces with users to analyze and resolve medium to highly complex issues according to established service level agreements and standard operating procedures
• Assists in conducting feasibility studies; prepares reports; assists in creating solutions to problems
• Assists in designing systems that closely adhere to company standards and structures
• May participate on project teams, develop user interfaces and provide L1 technical support and guidance
• Provides status reports, progress reports and documentation to department management and business partners
• Demonstrates an understanding of business partner needs and manages satisfaction relative to deliverables
• Consistently demonstrates knowledge seeking and sharing behaviors in performing daily work
• Applies competency models principles, concepts and practices. Assists in developing effective methods and logic for standard, customized, and/or complex programs

What we’re about:

Johnson & Johnson are an equal opportunity employer and value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.