Randstad, as the EMEA Johnson & Johnson talent acquisition partner, is responsible for finding and contracting talent for the contingent roles at Johnson & Johnson. If you are selected for a role you will be engaged or employed by one of the Randstad recruitment companies in EMEA and will not be an employee of Johnson & Johnson.

Johnson & Johnson

Consumer & Shopper Insights Manager

Posted Mar 23, 2023
Job ID: JJJP00014863
High Wycombe
30 hrs/week
9 months
Payrate range

Location: High Wycombe

Working mode: Hybrid (ideally 1-2 days per week on-site)

Duration: Contract running until the end of 2023 (high likelihood of contract extension)

Hours: Part-time/4 day working week

Pay rate range: Competitive hourly rate

This role is outside IR35

Imagine your next project as Consumer & Shopper Insights Manager at Kenvue. This highly flexible role provides project support to the CBI (Consumer Business Intelligence) team who are responsible for providing agile consumer, shopper and business insights to the Northern Europe business.

roles and responsibilities

The Consumer & Shopper Insights Manager will typically be responsible for smaller, agile projects but will also support on larger projects, as needed. Within these projects this person is responsible for:

  • Working with internal stakeholders (typically the Marketing and Category teams) to define the business challenge and associated insights need

  • Determining the optimal approach - this spans the full range of quantitative and qualitative methodologies. Often this will use our agile capabilities (e.g., rapid turnaround quantitative surveys, concept testing, claims testing and POS material testing). It could also involve the use of our state-of-the-art shopper science lab. 

  • Designing the research, including e.g., writing questionnaires and/ or discussion guides and/ or briefing agency partners, as needed

  • Managing the project through to successful completion

  • Analysing and interpreting quantitative and qualitative research results

  • Ensuring recommendations are clear, actionable and are landed with key stakeholders

how to succeed

Required Qualifications 

  • 3+ years of ad hoc research experience (agency-side preferred, client side considered depending on depth of knowledge) with strong knowledge of quantitative survey/questionnaire design principles, working knowledge of quant methodologies including implicit testing, projective techniques, and advanced methodologies such as Max Diff, Conjoint, Key Drivers Analysis, Segmentation etc. FMCG Experience including concept, claims and point of sale testing, shopper research and brand equity measurement

Desired Qualifications/Experience

  • Experience specifically working in Health and Beauty categories

  • Knowledge of the principles of behavioural economics, shopper psychology and How Brands Grow

  • Experience with research software/ insight platforms such as Dynata, Toluna, Qualtrics, Zappi etc.

  •  Using analytics software such as Q, SPSS, Askia, Reports for Surveys or similar

  • Experience conducting qualitative research e.g. IDIs, community research or focus groups

What’s in it for you

  • This role is highly flexible in terms of working pattern and location; (e.g., possibility for reduced working during school holidays) 

    -Across the contract term the ideal candidate would work 3-4 days per week

    -Working hours flexible (to be discussed)

    -Days could be flexible across the year e.g.,  possibility for reduced working during school holidays

    -Location - typically J&J works to a hybrid model- the jobholder would ideally be able to come into the High Wycombe office 1 or 2 days per week but could otherwise work remotely

  • Being part of a fantastic team - CBI is known for being a tight knit, supportive and fun team!

  • Having an impact – our research influences key decisions at the board level

  • Working on a huge range of exciting brands and categories

  • The opportunity to experiment, learn and grow

  • A varied and interesting role with scope to involve the right candidate in additional projects and areas in the future

  • The opportunity to become the ideal candidate, should a permanent role become available within the team in the future


This role offers a very competitive hourly rate. This contract will run until the end of 2023 and has a strong chance of extension. 

you are welcome here

Kenvue is working to create an inclusive environment where diverse backgrounds, perspectives, and experiences are valued and each and every one of our people feels that they belong and can reach their potential. No matter who they are.

about Kenvue

At Kenvue, part of the Johnson & Johnson Family of Companies, we believe there is extraordinary power in everyday care. Built on over a century of heritage and propelled forward by science, our iconic brands—including NEUTROGENA®, AVEENO®, CALPOL®, LISTERINE®, JOHNSON’S® and NICORETTE® —are category leaders trusted by millions of consumers who use our products to improve their daily lives.  Our employees share a digital-first mindset, an approach to innovation grounded in deep human insights, and a commitment to continually earning a place for our products in consumers’ hearts and homes.

application process

We are looking to process the first round of applications within the next 2 working days.

We do not accept applications via email. The pay rate for this role will depend on how you are paid. PAYE, LTD & Umbrella options are available. 


If you would like some additional information about the role please contact:  sara.marsalo@randstadsourceright.co.uk

Diversity, Equity & Inclusion

For more than 130 years, diversity, equity & inclusion (DEI) have been part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Our commitment to respect the dignity and diversity of all is embedded in our Credo.

We know that the success of our business depends on having the best talent in a workforce that reflects the diverse markets we serve around the world and an inclusive culture that values different perspectives and life experiences. That is why we are working to create an inclusive environment where diverse backgrounds, perspectives and experiences are valued and each one of our people feels that they belong and can reach their potential. No matter who they are. Diversity, Equity & Inclusion at Johnson & Johnson means “You Belong”.

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