Johnson & Johnson
SAP Support Specialist
Location: Pinewood Campus, Wokingham
Duration: Contract running until the end of December 2023 (opportunity for contract extension)
Hours: 37,5 hours per week
Working mode: Hybrid (ideally 2-3 days on-site, remaining days WFH)
Pay rate range: Competitive hourly rate (PAYE & Umbrella options available)
The Finance Technology Solutions (FTS) SAP Support role for One Vision (Vision Care & Surgical Vision) primarily focuses on supporting various aspects of the overall financial systems strategy, system enhancements, projects, and finance operational support. The role supports the teams’ efforts toward various aspects of the overall operations of financial systems including day-to-day transactions, issue review, reporting, ongoing system maintenance, SAP enhancements, project initiatives, and identification of system efficiencies.
roles and responsibilities
Support EMEA Finance community with systems related queries, training, change requests, UAT and production support
Act as key contact for finance teams, assist with answering queries and support integrated testing
Act as main point of contact with IT to log SAP /BI tickets and issues
Deliver robust testing of systems solutions and comply with validated environment requirements
Represent EMA Finance in cross-functional reviews of business process and systems solutions
Identify opportunities to maximize existing systems functionality and streamline related business processes
Ensure Financial and SOX Compliance by understanding responsibilities and accountability for internal controls
Support implementations through requirements gathering, fit/gap analysis, SDLC/Agile methodology, user testing and post go-live support
Main point of contact for Finance community across EMA region for all queries and requests relating to SAP and related interfaces
Work with Finance end users on issue resolution, diagnosing problems, identifying, and documenting root causes, escalate to IT when appropriate
Assist business with User Acceptance Testing for SAP Fusion/BI system enhancement & break fixes, SAP role changes
Help prioritize and manage the escalation of SAP Fusion/BI issues and tickets
Month-end, quarter-end, and year-end support for EMA Finance users across the SAP Fusion markets
Escalation point for any period end billing activities, reconciliation, queries and/or failures
Support Vision Care customers with implementation of EDI billing, from scope definition to deployment including change management in partnership with EDI Technical Team
Ensure FTS Finance documentation (job aids, general information, batch jobs, etc.) is kept up to date and centrally stored
Identify areas for process improvement and implement changes ensuring no negative impact across other Finance and Order to Cash functions.
Support standardization of process improvement and sharing best practice across the organization
Participate in Project teams as Subject Matter Experts on Finance Business Processes as required
Ensure conformance to all J&J compliance and security policies and procedures
Create training documentation and/or conduct business partner system training for all implemented tools
Technology Innovation & Standardization
SAP ECC 6.0 (SD, FI/CO) known in J&J Vision Care as SAP Fusion
TM1 (budget and planning)
CRM (customer service)
Salesforce (limited use by Credit & Collection Team)
HALM (UAT/Change control)
• Ensure strict compliance with all business policies including SOX cycles, SOPs, internal & external audit requirements, and system security protocols
how to succeed
A minimum of 2/3 years of professional experience working with SAP and finance systems is required, preferably in SAP and Business Data Warehouse (BW) Environment
SAP certification in one or more modules (FI/CO, SD, BI) is preferable
Thorough knowledge and understanding of Finance core business processes. Finance or Accountancy qualification would be preferable
Proven knowledge of G/L, A/R, A/P, Cost Centre Accounting, Profit Centre Accounting, Profitability Analysis and Internal Orders, Procure to Pay processes, SAP Query
Proven experience of handling VAT -related changes (tax codes functionality and set up, VAT rate changes, condition records, customer master)
In-depth understanding of SAP configuration and functionality across FI/CO and SD modules (please note this is not a hands-on configuration role)
Proven experience in SAP FI/CO implementations and production support, either as Business Power User, or Functional Analyst
In-depth knowledge and understanding of integration points with OTC processes (Intercompany billing, Customer Billing, Customer Master, Pricing, Order Flow)
Experience in interface support
Highly computer literate, Proficient use of Microsoft packages, with emphasis on Excel and Visio
Strong team player
Analytical skills and problem-solving ability; can diagnose underlying issue from a generic problem
Ability to bring clarity to complex business issues, clear and concise communicator
Provides recommendations and solutions
Able to work with internal customers and business partners across different geographies, languages, cultures, and at all levels
Can facilitate group discussions to ensure understanding and agree clear action plan
Able to manage competing and changing priorities whilst meeting deadlines
Anticipates workload bottlenecks and proposes solutions
High level of accuracy & attention to detail in a fast-moving high-volume environment
Flexibility and able to deal with the unexpected
This role offers a very competitive hourly rate. This contract will run for until the end of December 2023 and has a strong chance of extension.
you are welcome here
Johnson & Johnson Vision is working to create an inclusive environment where diverse backgrounds, perspectives, and experiences are valued and each and every one of our people feels that they belong and can reach their potential. No matter who they are.
about Johnson & Johnson Vision
Johnson & Johnson Vision brings together cutting-edge insights, science, technology and people. We partner with eye care professionals and help more people around the world preserve and restore sight. Our portfolio includes the best selling contact lens brand in the world, ACUVUE®, plus consumer eye health solutions, dry eye treatments, refractive (Lasik) and cataract products. Contribute to the next healthcare breakthrough, create a world connected by SIGHT™ with your next project at Johnson & Johnson Vision.
We are looking to process the first round of applications within the next 2 working days.
We do not accept applications via email. The pay rate for this role will depend on how you are paid. PAYE, & Umbrella options are available.
If you would like some additional information about the role please contact: email@example.com
Diversity, Equity & Inclusion
For more than 130 years, diversity, equity & inclusion (DEI) have been part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Our commitment to respect the dignity and diversity of all is embedded in our Credo.
We know that the success of our business depends on having the best talent in a workforce that reflects the diverse markets we serve around the world and an inclusive culture that values different perspectives and life experiences. That is why we are working to create an inclusive environment where diverse backgrounds, perspectives and experiences are valued and each one of our people feels that they belong and can reach their potential. No matter who they are. Diversity, Equity & Inclusion at Johnson & Johnson means “You Belong”.