Senior Administrator (Compliance Team)

Senior Administrator/ Executive (Compliance Team)

Location: Leeds

Contract Length: 12 months with the possibility of extension

Inside IR35

£14.50ph PAYE

• This role is to be the primary Business Compliance contact for the EMEA HealthCare Compliance (HCC) program ensuring activities operate within the compliance system by providing guidance, solutions and approvals on the Fair Market Value and Transfer of Value to Health Care Professionals (HCPs) and to manage, where required, the contracting process for Health Care Professionals (HCPs) / Government Officials (GOs) engaged in EMEA activities.

Responsible for: 

Compliance:

• Provide guidance, solutions and approvals for EMEA activities in accordance with the HCC program
• Process, review and validate business requests for approval
• Report and escalate to management as needed
• Align on key decisions with HCC Partners
• Deliver ad hoc training on HCC Life to all staff where required
• Ensure all activities undertaken by the business have all the required documents and approvals in place before events take place
• Support testing, monitoring and auditing of the HCC program as needed and implement corrective actions as required

Contract Management / Payments:

• Provide guidance, solutions and approvals for contracts
• Ascertain full justification and alignment with business strategy for contracts
• Draft commercial contracts using a legal approved template
• Liaise confidently and transparently with HCPs on all contractual and payment matters
• Ensure that appropriate Evidence of Service documentation is obtained for HCP payments
• Guide and advise local markets on the approval process of requesting the use of EMEA contracts

General:

• Ensure full knowledge of the franchise needs;
• Maintain all necessary documentation relating to all stages of the process (auditable);
• Act as the key point of contact for all stakeholders in relation to all event compliance, HCP contractual and payment matters;
• Deal with any complex issues that arise, liaising with Business Compliance Manager to make decisions which will impact the day to day activity of the franchise you support;
• Support in delivering training to the business on processes and changes to regulations;
• Support on integration of new companies.

Knowledge / Experience / Skills required:

• 2-3 years customer service/ administration experience
• Previous compliance experience is not necessary
• Educated to Higher Education or equivalent calibre – desirable;
• Evidence of cross-sector and/or cross-functional experience;
• Customer service experience;
• 2-3 year’s Health Care Industry Experience – desirable;
• Languages – desirable.
   

SKILLS AND COMPETENCIES:
 

• Customer-focused;
• Proactive
• Enthusiastic
• Flexible
• Good with people
• Solutions driven and outcomes focused
• Self-motivated
• Excellent customer service and communication skills – with the ability to influence and develop tailored solutions
• Ability to select the right communication channels to deliver quick results
• Collaborating and engaging across functional boundaries
• Ability to build strong working relationships globally
• Solid organisational skills, including attention to detail and multitasking skills
• Ability to work on own initiative and as part of a team
• Logical and disciplined approach to record storage and maintenance activities
• Ability to manage conflicts constructively
• Good team worker, demonstrating loyalty and commitment to the organisation and team members